General conditions

COMPANY DETAILS

COMPACTO SCCL
ES-F65450629
Gran Via 529,6-2
08011 Barcelona
www.compacto.coop

FORMS OF PAYMENTS

Compacto offers you the following forms of payment:
– Credit Card. Secure payment with the Redsys platform.
– PayPal

AVAILABILITY

Our stock is limited and its appearance on the shop does not imply immediate availability. In case of not having enough stock of the requested product, Compacto will inform the buyer via email with an estimation of stock arrival.

SHIPPING

We’ll ship your product within 5 working days of receiving the order.
National (Spain) shipping is 09,29 € for courier service (48h/72h service)
Shipping within the European Union a price of 18,15 € for courier service (4-5 days service)
Shipping Outside of the European Union has a price of 24,20 €, subject to availability (please contact us to confirm available countries)
All prices include tax.

CANCELLATIONS

COMPACTO SCCL reserves the right to cancel orders subject to typographic errors or containing inaccurate delivery address details that could hinder the delivery of orders.

If you wish to cancel an order that hasn’t been shipped yet, you can e-mail us at shop@compacto.coop with the number of the order you want to cancel. Once shipped there won’t be any cancellations.

 

RETURNS

HOW LONG DO I HAVE TO RETURN MY PURCHASE?

You have 28 calendar days from receipt of the package, to return any products purchased at our Online Shop.

WHAT DO I DO IF I WANT TO RETURN A PRODUCT?

If you decide to return your purchase, you must send an email to shop@compacto.coop with your details, the order number and detailing the items you want to return. In the email subject you to put REFUND.

Shipping costs will be at the expense of the customer.

All products who want to return must be in the same condition as received, label, unused and sealed in the same box in which they were delivered, attaching the corresponding sales invoice.

Return parcels should be addressed to:
COMPACTO
Sant Eusebi 53, 1-1
08006 Barcelona.
SPAIN

Once we receive your package, we will check that everything is in order and within a maximum period of 10 calendar days, we will refund the amount by the same way in which payment was received.

WHAT IF I RECEIVE A PRODUCT IN BAD CONDITION?

If a product reaches your home with a fabrication defect, we’ll exchange it for FREE. For this you must, within a maximum of 5 calendar days from receiving the parcel, send an email to shop@compacto.coop with your details, the order number and explain the problem or defect that you found in the product. Please put ”DEFECTIVE PACKAGE” in the email subject.

Once we receive your email, we will check product availability and, if we have stock available, we’ll send another one to the same address you gave when your first bought the product. Be prepared to return the defective product to the messenger at the moment of delivery.

 

DATA PROTECTION

In compliance with the provisions of Law 15/1999, Protection of Personal Data, we inform you that by filling in any form on the web site www.compacto.coop your data will be treated with utmost confidentiality and will be part COMPACTO automated file, for its managing and respond to them as well as for business management that links us all about the offers that we interest you.

COMPACTO, SCCL presumes that the data has been entered by their owner or person authorized by it, and they are correct and accurate.

 

INTELLECTUAL PROPERTY

COMPACTO, SCCL holds all necessary rights to the content, design and source of this website code and, especially, by way of example but not limited to, the photographs, images, texts, logos, designs, trademarks, trade names and data included in the web. Visitors are warned that such rights are protected by Spanish and international legislation on intellectual and industrial property.
Furthermore, without prejudice, the content of this site is also considered computer program, and therefore, it is also applicable throughout the Spanish and European Community legislation in force on the subject.
Total or partial reproduction of this site, or any of its contents, without the express written permission of COMPACTO, SCCL is expressly prohibited.

The copying, reproduction, adaptation, modification, distribution, public distribution and / or any other action that involves a breach of Spanish legislation and / or international intellectual property and / or industrial, as well as use also is strictly prohibited the contents of the web if not without the express prior written consent of COMPACTO, SCCL.

COMPACTO, SCCL informs that does not license or give implicit authorization whatsoever on property rights and / or industrial or any other right or property related, directly or indirectly, with the contents included in the web.